Support
Zumkor support
Questions, bug reports, and feature requests go straight to the people who build Zumkor: support@futuraapp.com. Please include your device, its OS version, and the app version.
Billing, cancellations, and refunds
Zumkor is sold through the App Store, so Apple handles payment. We can't see your payment details or issue refunds ourselves.
- Request a refund from Apple for a purchase that didn't work out.
Quick answers
What does Zumkor cost?
- Free to download
- What's free: Everything is free for 7 days. After that you can keep converting 5 files a day (25 a week) for free. Free videos get a small Zumkor mark (videos only). No account, no sign-up.
- Free trial: 7 days with everything unlocked (in-app free period, not an App Store subscription trial)
- Full Version: $19.99 — Unlocks everything, yours forever. No subscription.
Prices are in US dollars; the App Store shows the price for your country.
Which devices does it run on?
- Mac (macOS 14.0 or later)
Also good to know:
- Requires macOS 14.0 or later and a Mac with Apple M1 chip or later (Apple silicon only)
Where is the app's privacy policy?
Zumkor has its own privacy policy, also linked from its App Store listing. How this website handles visits is described in the privacy notice.
Is this the official Zumkor website?
Yes. www.zumkor.com is run by FuturaApp, Inc., the developer of Zumkor. See About.
These answers were checked against Zumkor 1.4 on the App Store on September 27, 2026.